Dear MIM Software Community:
As the COVID-19 pandemic continues to spread across the globe, MIM Software is closely monitoring the fluid situation and adhering to state and federal regulations. We will remain open and continue to support our customers during this challenging time.
Customer SupportPatient care is at the forefront of what we do at MIM Software. Again, we will continue to fully support all of our customers during this period. Please contact us if there is anything we can do to help you maintain your clinical workflow.
How We Plan to Help YouWe realize that many of our customers are now working remotely. During this time, we are offering free licenses to all of our customers to enable remote use of MIM Software products.
For more information and to request a free remote license, click here. Please work within your institution's guidelines for patient data and remote access policies. MIM Software supports VPN connections as well as local data access from any client to ensure the protection of patient data.
In addition, we will be hosting a variety of webinars, virtual workshops, remote training sessions, and more for our customers to ensure you are getting the most out of our products. Stay tuned for a complete schedule of these events.
We are striving to understand the challenges you are facing during this pandemic. As we move forward, please let us know the impact this situation has had on your practice and constraints you may be facing so we can better serve you.
Employee SafetyThe health and safety of our employees are vital. As a precaution, we have encouraged all MIM Software employees to work from home for the foreseeable future. We have developed a set of guidelines and best practices for remote work to ensure we can continue to provide industry-leading solutions and customer support.
MIM Software’s mission to help our customers provide the best patient care possible is now more essential than ever.