MIM Software Support

Looking for Assistance with a MIM Software Product?

We're here to help. Choose one of the options below to contact our support team.

Monday - Friday:

General Support: 6:00am - 6:00pm ET

After Hours/Emergency Support: 6:00pm - 6:00am ET

Saturday & Sunday:

On Call After Hours/Emergency Support Only

Email Us

Email a General Support Request

Hide contact form

Email an Emergency Support Request

Hide contact form

Request a License

Training Videos & User Guides

Call Us

General Support

866-421-2536

Remote Session

Please enter your name and the support key provided by your MIM support representative below.

*All information transmitted during a remote screen sharing session is fully encrypted. It is the MIM Software^® policy to not capture or retain any data that is transmitted over this transient session. In addition, MIM Software will not initiate or conduct screen sharing in an environment subject to unauthorized or public viewing.

Live Chat

Chat with a member of our support staff directly from your web browser.

LiveChat is supported on the following browsers: Chrome, Firefox, Safari, and Opera. If you experience an issue with LiveChat, please try one of these browsers.