MIM Software Support
Looking for Assistance with a MIM Software Product?
We're here to help. Choose one of the options below to contact our support team.
Email Us
Support Hours: Monday-Friday 6am-6pm ET
Emergency Support*: Sunday-Saturday 6pm - 6am ET
*On-call emergency support, for immediate assistance outside of business hours.
Email Support Staff during Business Hours
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Email Support Outside of Business Hours
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Training Videos & User Guides
Call Us
General Support
866-421-2536
Live Chat
Chat with a member of our support staff directly from your web browser.
LiveChat is supported on the following browsers: Chrome, Firefox, Safari, and Opera. If you experience an issue with LiveChat, please try one of these browsers.
Remote Session
Please enter your name and the support key provided by your MIM support representative below.
*All information transmitted during a remote screen sharing session is fully encrypted. It is the MIM Software® policy to not capture or retain any data that is transmitted over this transient session. In addition, MIM Software will not initiate or conduct screen sharing in an environment subject to unauthorized or public viewing.
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Mailing Addresses
MIM Software Inc.
25800 Science Park Drive - Suite 180
Cleveland, OH 44122
Tel 866-421-2536 (U.S. toll free)
Tel 216-455-0600
Fax 216-455-0601
MIM Software Brussels BVBA
Drukpersstraat 4
1000 Brussel
Belgium
MIM Software Beijing Co., Ltd.
Suite 809, Shouxiang Science Building
No. 51 Xueyuan Rd.
Haidian District, Beijing 100191
Tel (86)10-82626960
Fax (86)10-82627160
MIM Software Beijing Co., Ltd.
北京明维视景医疗软件开发有限公司
北京市海淀区学院路51号首享科技大厦809
邮编100191