MIM Software Inc. is committed to customer service. For assistance with MIM® software, call

Monday through Friday from 8 AM to 6 PM EST to speak to a Clinical Support Engineer (CSE). Outside of business hours, enter your phone number at the prompt to page one of our CSEs.

Chat with a member of our support staff directly from your web browser. If a representative is unavailable, please provide your contact information and we will get back to you as soon as possible.

You can also contact for support via email.

MIM Software Inc. — Online Support

Please fill out your name and enter the key provided by your MIM Representative.

*All information transmitted during a remote screen sharing session is fully encrypted. It is the MIM Software™ policy to not capture or retain any data that is transmitted over this transient session. In addition, MIM Software will not initiate or conduct screen sharing in an environment subject to unauthorized or public viewing.

Our mailing address in the US:

MIM Software Inc.

25800 Science Park Drive - Suite 180

Cleveland, OH 44122

Tel 866-421-2536 (U.S. toll free)

Tel 216-455-0600

Fax 216-455-0601

Our mailing address in Belgium:

MIM Software Brussels BVBA

Drukpersstraat 4

1000 Brussel


Our mailing address in Beijing, China:

MIM Software Beijing Co., Ltd.

Suite 809, Shouxiang Science Building

No. 51 Xueyuan Rd.

Haidian District, Beijing 100191

Tel (86)10-82626960

Fax (86)10-82627160

Our Chinese mailing address:

MIM Software Beijing Co., Ltd.




电话 86-10-82626960