Support

Call Us

Business Hours

Monday-Friday: 6 AM to 6 PM ET

General Support
866-421-2536

Support for any MIM product


Outside of business hours, enter your phone number at the prompt to page one of our Clinical Support Engineers (CSE) and they will return your call.

Radiation Oncology Support
866-232-1643

  • MIM Maestro®
  • MIM Symphony LDR™
  • MIM Harmony™
  • MIM SureCalc® MonteCarlo
  • Contour ProtegeAI™
Radiology, Nuclear Medicine, Y90 Support
866-232-1646

  • MIM Encore®
  • MIMcardiac®
  • MIM 4DM and Cedars Integrations
  • MIMneuro®
  • MIMfusion®
  • MIM Referring™
  • MIM SurePlan™ MRT
  • MIM SurePlan™ LiverY90
  • SPECTRA Quant™
  • SPECTRA Recon™
  • MIM Symphony Dx™
  • MIM Symphony Dx™ Lite

Live Chat

Chat with a member of our support staff directly from your web browser.


Did you get a support key from a MIM rep?

Enter it below to start your support session

*All information transmitted during a remote screen sharing session is fully encrypted. It is the MIM Software® policy to not capture or retain any data that is transmitted over this transient session. In addition, MIM Software will not initiate or conduct screen sharing in an environment subject to unauthorized or public viewing.


Mailing Addresses

United States

MIM Software Inc.

25800 Science Park Drive - Suite 180

Cleveland, OH 44122

Tel 866-421-2536 (U.S. toll free)

Tel 216-455-0600

Fax 216-455-0601

Brussels, Belgium

MIM Software Brussels BVBA

Drukpersstraat 4

1000 Brussel

Belgium

Tel 32-485-473-416


Beijing, China

MIM Software Beijing Co., Ltd.

Suite 809, Shouxiang Science Building

No. 51 Xueyuan Rd.

Haidian District, Beijing 100191

Tel (86)10-82626960

Fax (86)10-82627160

Beijing, China

MIM Software Beijing Co., Ltd.

北京明维视景医疗软件开发有限公司

北京市海淀区学院路51号首享科技大厦809

邮编100191

电话 86-10-82626960

邮箱 info@mimsoftware.com